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Migrants and ethnic/cultural discrimination

Language inclusion in health services

Language

Spanish, main languages of migrants

Typology

Guidelines

Aim & target group

Migrants and linguistic minorities

Link

https://www.uv.mx/prensa/cultura/

Short description

Introducing multilingual materials and translators in health services to enable better access to medical care.

Main guidelines & principles extrapolated

  1. Providing information materials in different languages.
  2. Training medical staff in intercultural communication.
  3. Monitoring the satisfaction of patients from different linguistic and cultural groups.
  4. Enabling access to language translators in medical facilities.
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Funded by the European Union. Views and opinions expressed are however those of the author(s) only and do not necessarily reflect those of the European Union or the Institute of Youth (INJUVE). Neither the European Union nor INJUVE can be held responsible for them.

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